Privacy & Policy - Blessing Resort

Effective Date: 01.01.2025

At Blessing Resort, we value your privacy and are committed to safeguarding any personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, book services, or make a payment through our online platform.

1. Information We Collect

We collect personal information that you voluntarily provide to us when making an online booking, submitting an inquiry, or subscribing to our newsletter. This may include:

Personal Information: Name, email address, phone number, and postal address.
Booking Details: Date of booking, services requested, and special preferences or requests.
Payment Information: Credit card details, billing information, and transaction history.
Device and Usage Data: IP address, browser type, operating system, pages visited on our site, and interaction data for improving your experience.

2. How We Use Your Information

We may use your information for the following purposes:

Booking Services: To process your reservation, confirm your booking, and provide customer service related to your reservation.
Payment Processing: To facilitate secure payments and confirm transactions.
Customer Communication: To send booking confirmations, reminders, or important updates related to your reservation.
Improvement of Services: To enhance and personalize your experience on our website.
Marketing: With your consent, we may send you promotional offers, discounts, and newsletters. You can opt-out at any time.

3. Data Security

We prioritize the security of your personal information and use various measures to protect it, including encryption and secure payment gateways. We comply with industry standards to ensure the safety of your data during transmission and storage. However, no system is entirely foolproof, and we cannot guarantee absolute security.

4. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following cases:

Service Providers: We may engage trusted third-party vendors, such as payment processors and booking platforms, to assist with booking and payment processing. These partners are required to safeguard your data and use it solely for the purpose of providing services on our behalf.
Legal Compliance: We may disclose your information if required to do so by law, such as in response to a subpoena or legal process.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These tools collect information about how you interact with our website, which helps us improve functionality and analyze trends. You can modify your browser settings to manage or disable cookies, though this may affect your ability to use some features of our website.

6. Your Rights and Choices

You have the right to:

Access and Update Your Information: You may request access to the personal data we hold about you and request corrections or updates.
Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us directly.
Request Data Deletion: If you no longer wish to use our services, you can request the deletion of your personal information, subject to certain legal exceptions.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Effective Date” at the top of the policy. We encourage you to review this policy periodically to stay informed about how we protect your information.